Axiom provides superior quality service contracts with cutting edge remote monitoring. Remote monitoring can save you time and money by allowing service engineers to troubleshoot your site in real time from anywhere. Often, Axiom engineers can pinpoint the problem and your technician can have your machine scanning again within minutes. This technology has allowed Axiom to efficiently service throughout the US and internationally without even leaving the office, minimizing the expense of travel.
• Axiom Web Mail
• Service Quote Request
• Full Service Contracts
• Custom Service Contracts
• Used Equipment for Sale
• Magnet Service
• Cold Head and Compressors
• Custom Cabinets
• Custom Refurbishments
• Parts and Support
We offer power pads for Mobile Medical units as well as all other large units that require real-time power and monitoring. We have the unique ability to store these units INSIDE our facility instead of out in the weather and elements. System staging is also available.
Axiom maintains at least a 98% stock level of Philips (Picker, Marconi, Philips) and 85% of Siemens MRI parts in our warehouses, in addition to having Hitachi, Toshiba, and GE parts on hand. Our tested parts are covered by a 90-day limited warranty (see parts policy for details), unless otherwise noted at time of purchase, plus there are incentive programs for returning customers. These tested parts are professionally packed so that you will always receive the working part you need in excellent condition.
Magnet cool-downs, pump-downs, cryogenic fills, ramp, shim, and cryogenic supplies are a normal service Axiom provides. We stock 95% of all cold-head systems, helium compressors, fill lines, rental lines, and absorbers in stock. If we don’t have an item in stock we can usually provide 72-hour turnaround on any exchange part as well as 15 day turn around on rebuild/repairs.
Exporting preparation and coordination is another service Axiom excels at; everything form mobile RO-RO shipments to system crating and container loads. All proper paperwork, including Dangerous Goods or Hazardous Goods certificates, is part of Images services.
Cold Head and Compressor Service
We offer all Balzer, Leybold, and APD replacement components. We also offer a service to allow our experienced enginners the ability to change your coldhead or compressor on site.
Full Service MRI / CT Contracts
If your tired of the OEM’s hours, and OEM’s overtime hours, as well as thier high prices for parts, then it is time to consider the best solution to cut those costs. Image can provide Service Contracts that are customized for your needs and budget. We only provide the items or coverages you think you need. This can save you up to 80% of your service costs.
Liquidating your Axiom Equipment?
We will give you a fair market evaluation or insurance value of your equipment. If we are interested, we will make an offer on it. If you would like us to act as a agent for you we will find a client and aid you in selling the equipment. We can de-install and remove the equipment from your facility in a professional manner. We can crate the equipment, we can store the equipment, we can maintain your equipment cold. We even can store your mobile in our powered warehouse, or provide you a temporary mobile while work is being done.
Mobile Refurbishment Program
Our in house mobile refurbishment program is one of a kind. We offer mobile refurbishments on Calumet or Ellis and Watts Medical Coaches. Others will be considered but it is our experience that the others are not built to standards that will allow us to properly install a new unit or upgrade your existing unit without addition structural improvements.
We offer custom refurbishments for those of you that just want to give your aged mobile scanner a face lift, we do installations without refurbishments if that is your wish, and then we provide a complete package where we upgrade the mobile completely to include providing upgraded work spaces, designer colors, designer floor, and upgraded cabinets to make the unit to look new inside, and for the exterior, we undercoat and professionally paint the exterior so when you drive up, all eyes turn.
Custom onsite warehouse allows us to bring your mobile inside our warehouse for refurbishment, thus you investment is protected as well as allowing us to work anytime during the day regardless of weather.
Our onsite paint booth allows us to paint your imaging equipment, parts, mobile, or any optional items. Our paint work is class work and looks very professional.
We own several mobile coaches with units in them that we rent, but we also purchase old units and break them down for parts. Thus we have a large supply of Mobile parts from Calumet and Ellis and Watts. Additionally we have russell stole plugs and outlets.